Use ChatGPT for business. Credit: DC Studios, Shutterstock.
It seems like everyone is jumping on the AI bandwagon, and OpenAI has proven just that. The company behind ChatGPT has announced that over 1 million businesses currently have paying customers, making ChatGPT the fastest growing business platform in history.
From Cisco and Morgan Stanley to Booking.com, Lowe’s and Target, global companies are leveraging AI in everything from customer support to software engineering. And given such an adoption rate, the question is: Is there anyone who hasn’t used ChatGPT lately?
OpenAI says this momentum is being driven by everyday users who are already familiar with ChatGPT. With over 800 million people using this tool every week, businesses are finding it much easier to implement AI internally.
Smarter tools and faster workflows
To help companies move from experimentation to real results, OpenAI has released a series of business-ready features, including:
- company knowledge – Let ChatGPT securely access internal tools like Slack, SharePoint, and Google Drive to provide better answers.
- Codex for developers – Companies like Cisco are reducing code review time by 50%.
- agent kit – Building custom AI agents becomes practical. The Carlyle Group says it has cut development time in half and improved accuracy by 30 percent.
- multimodal model – From Sora 2 for video creation to Realtime API for live voice agents, let your team work seamlessly across text, images, and sound.
Companies report big benefits from AI
A recent Wharton study found that three out of four companies are already seeing positive returns from their AI investments, while less than 5% are reporting losses.
Some real-life examples include:
- In fact, job applications using OpenAI technology increased by 20%.
- At Lowe’s, an in-store app powered by ChatGPT enables 1,700 stores to provide expert advice.
- Intercom has shortened product development cycles from months to days.
- Databricks integrates OpenAI models directly into enterprise data systems.
Build the next generation of business apps
OpenAI says next steps are critical build a building with AI isn’t just for use. Companies like Canva, Figma, and Spotify are integrating directly into ChatGPT, while Shopify and Etsy are experimenting with conversational shopping via Agentic Commerce Protocol (ACP).
In OpenAI’s words, there is a huge opportunity to “reimagine the operating system for business,” and the world’s biggest brands want to help develop it.
For locals and expatriates running businesses in Spain, Europe, and other countries, this milestone shows how quickly AI is becoming part of daily operations. From automating administrative tasks to managing customer queries, tools like ChatGPT are quickly becoming as standard as email.
It’s not so much whether to use AI as it is how quickly it can be put into practical use.
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