To make it easier for users to book train tickets and avail other railway related services through Indian Railways Catering and Tourism Corporation (IRCTC) Indian Railways offers a platform AI chatbot called AskDisha 2.0. The chatbot offers users a range of services such as booking tickets and getting refunds, and even provides necessary information.
Here’s everything you need to know about the IRCTC AI chatbot.
What is AskDisha 2.0
AskDisha 2.0, also known as Digital Interaction TO Seek Support Anytime, is an AI and Machine Learning based chatbot powered by CoRover.AI. The chatbot supports Hindi, English and Hinglish languages and is available on both the mobile app and the IRCTC website.
It makes it uncomplicated to apply several services offered by the train ticket booking platform like ticket booking, PNR status check, ticket cancellation and others with uncomplicated commands on AskDisha 2.0.
Apart from this, AskDisha 2.0 also supports voice commands and offers users the option to access the service using voice commands to access the services.
Services powered by AskDisha 2.0
Here’s everything you need to know about the IRCTC AI chatbot.
What is AskDisha 2.0
AskDisha 2.0, also known as Digital Interaction TO Seek Support Anytime, is an AI and Machine Learning based chatbot powered by CoRover.AI. The chatbot supports Hindi, English and Hinglish languages and is available on both the mobile app and the IRCTC website.
It makes it uncomplicated to apply several services offered by the train ticket booking platform like ticket booking, PNR status check, ticket cancellation and others with uncomplicated commands on AskDisha 2.0.
Apart from this, AskDisha 2.0 also supports voice commands and offers users the option to access the service using voice commands to access the services.
Services powered by AskDisha 2.0
- Book ticket
- Check PNR status
- Cancel ticket
- Get refund status
- Change entry station
- Check your booking history
- See e-ticket
- Download ERS
- Print and share your e-ticket
How to access AskDisha 2.0
- AskDisha 2.0 is available on the IRCTC website and mobile application.
- To access it, open the official
IRCTC website - Look for the AskDisha 2.0 logo in the lower right corner of the home page
- Enter the necessary details or simply start typing your query in the text box below
- Alternatively, you can also click the “microphone” icon to speak a command.
- To apply AskDisha 2.0 on your phone, download the IRCTC Rail Connect app on your smartphone
- Look for the AskDisha 2.0 icon and start typing or speaking your query.
