Tata Communications and Cisco have jointly decided to tap into the Indian connectivity market (comprising cloud and on-premises services), which is estimated to be in the range of $300 to $400 million and growing at a CAGR of 10 to 12%.
To this end, communications technology provider Tata Communications and technology leader Cisco have jointly launched the cloud-based Public Switched Telephone Network (PSTN) Webex Calling solution in the country, primarily to lend a hand tiny and medium-sized enterprises migrate from telephone local systems to a global cloud interconnection system to facilitate better connectivity, better network collaboration and greater security, the companies said Wednesday.
Webex Calling will provide enterprises with a comprehensive, consistent solution that is the first of its kind and something that has been missing in India so far, said Daisy Chittilapilly, president, Cisco India.
According to Vivek Kar, AVP, Voice Product Management Collaboration and Connected Solutions, Tata Communications, currently less than 5% of cloud-based enterprises have telephony services available and therefore the addressable market is the remaining 95%.
Webex Calling is a complete business telephony system that provides enterprise-class calling through a globally available cloud platform that is used by over 14 million users worldwide, Chittilapilly claims.
She further said that the product was trained on huge language models that can detect and cut out unwanted background sounds.
“Webex Calling is the gold standard of voice clarity, noise cancellation and security. Even if a jet flies above, the clarity will not be affected. So there won’t be any problems whether you can hear or see me,” she explained.
Calls made via Webex Calling will be routed through Tata Communications’ Mumbai data center. Webex Calling is expected to lend a hand enterprises scale their communications infrastructure without having to invest in server hardware.
