Genpact, a global professional services company, announced a strategic partnership with Microsoft to leverage the power of artificial intelligence (AI) and transform finance functions into data-driven operations that support growth and competitiveness. This partnership leverages Microsoft’s Azure OpenAI service and Genpact’s decades of experience in financial and accounting services.
According to Balkrishan “BK” Kalra, president and CEO of Genpact, responsible operate of Azure OpenAI Service is already showing early results in modernizing financial functions around the world, giving companies faster access to insights and creating a contemporary, actionable financial data and analytics strategy .
“Artificial intelligence is revolutionizing the financial industry, enabling unprecedented levels of efficiency, accuracy and innovation,” said Nicole Dezen, director of partnerships at Microsoft. “We are excited to partner with Genpact to combine its domain expertise with Microsoft Azure OpenAI to enable financial organizations to leverage the power of data for business transformation.”
Genpact is leading by example by modernizing its own finance department by extensively leveraging Microsoft artificial intelligence tools to deliver the highest quality employee and vendor experiences. By harnessing the power of data, technology and artificial intelligence, Genpact has achieved forceful results in many areas of finance.
Supplier management automation has been improved with advanced AI algorithms to analyze massive amounts of supplier data, ensuring response accuracy of 85% and doubling supplier satisfaction. This data-driven approach, combined with real-time communication, promotes favorable contract negotiations and reduced disputes.
Genpact’s customer collection process has been transformed with AI-powered analytics and automation, as well as improved invoice and payment tracking.
Additionally, Genpact has implemented a digital assistant powered by vast language models that uses advanced natural language processing (NLP) and machine learning (ML) to streamline tax filing. This AI-powered innovation has led to a 53% reduction in assist desk calls and a significant improvement in employee experience.
This collaboration builds on Genpact’s decades of experience in AI innovation and its AI-led strategy focused on leveraging data, technology, AI and industry-leading partnerships to drive results both internally and externally for shareholders , customers, communities and talent. CopyRetry
According to Balkrishan “BK” Kalra, president and CEO of Genpact, responsible operate of Azure OpenAI Service is already showing early results in modernizing financial functions around the world, giving companies faster access to insights and creating a contemporary, actionable financial data and analytics strategy .
“Artificial intelligence is revolutionizing the financial industry, enabling unprecedented levels of efficiency, accuracy and innovation,” said Nicole Dezen, director of partnerships at Microsoft. “We are excited to partner with Genpact to combine its domain expertise with Microsoft Azure OpenAI to enable financial organizations to leverage the power of data for business transformation.”
Genpact is leading by example by modernizing its own finance department by extensively leveraging Microsoft artificial intelligence tools to deliver the highest quality employee and vendor experiences. By harnessing the power of data, technology and artificial intelligence, Genpact has achieved forceful results in many areas of finance.
Supplier management automation has been improved with advanced AI algorithms to analyze massive amounts of supplier data, ensuring response accuracy of 85% and doubling supplier satisfaction. This data-driven approach, combined with real-time communication, promotes favorable contract negotiations and reduced disputes.
Genpact’s customer collection process has been transformed with AI-powered analytics and automation, as well as improved invoice and payment tracking.
Additionally, Genpact has implemented a digital assistant powered by vast language models that uses advanced natural language processing (NLP) and machine learning (ML) to streamline tax filing. This AI-powered innovation has led to a 53% reduction in assist desk calls and a significant improvement in employee experience.
This collaboration builds on Genpact’s decades of experience in AI innovation and its AI-led strategy focused on leveraging data, technology, AI and industry-leading partnerships to drive results both internally and externally for shareholders , customers, communities and talent. CopyRetry
